Just push the button to launch your SwitchBot device

You can turn on or off all of your different SwitchBot devices with this button

Place it anywhere,such as bedside tables, desks, and walls

Bluetooth Long Range

Customer Reviews

Based on 51 reviews
71%
(36)
22%
(11)
6%
(3)
2%
(1)
0%
(0)
P
Pete
Kinda works

Bought this expecting to press it once to control 2 sets of curtains, I’m either missing something or it just doesn’t do it as the set up isn’t clear enough on how to do this, I can only get it to work on one set of curtains instead of 2 sets. The whole set up process could be made easier for all Swithbot items

S
Simon Cheng
Good and easy

Good use but suggest to have more remote options

M
Mitch Hutchinson
Control Scenes

The remote works great with open or closing one set of curtains but if I want it to close two sets of curtains, it can't. I would really like this to control scenes made in the app. Then I would be able to control all the curtains in my room. It would make things a lot easier and more useful.

E
Elisabeth
Very happy

Het is zo gemakkelijk, het ophangen zowel als gebruik.

A
Astrid de Jong
Smart item!

The item is smart, but the installation is not as easy as they say unfortunately. There seems to be a left item and a right one, if you know that the installation is easy as the say with the App.

Terms and Conditions

Items directly purchased from www.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3.If your product is unopened you are eligible for a return or refund.

Other notes:

1.If your product is not faulty and you have already opened your device, we do not offer refund or exchange.

2.Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3.If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4.Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5.For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

Return and Refund Procedure

1.If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.

*Order ID

*A description of the reason for your return

* A video/image that explains the issue

2.We will confirm if the package is unopened or not, and will supply a return address to customer.

3.Customer will then send back the package and device.

4.Customer must then provide a tracking number for their delivery.

5.Our processing centre will confirm there are no issues with the return.6.Refund will be processed.

Note: The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet.

Note:Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com.

Question: 
Please clarify when I need to buy the hub vs. buying just the switch?
Answer: 
If you just want to control a rocker switch or a button either with your mobile phone (via free app and Bluetooth), or set timers inside, the you don’t necessarily need the SwitchBot Hub.

If you want to make the SwitchBots work with Alexa, Google Assistant, IFTTT and more, or just for remote control, then the Hub is necessary as a Bluetooth to Wi-Fi gateway.

Question: 
Is it possible to have the switch be programmed to run a scene on the hub?
Answer: 

Yes, works great with Alexa and Google Hub.

Question: 
How would it turn a wall switch on and off?
Answer: 
It has a sticky attachment that allows it to push and pull on a switch. But, it won't work unless the switch is EXTREMELY easy to turn on and off. Very weak motor.

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30-Day Money Back Guarantee
1 year
warranty
Customer Support

Customer Reviews

Based on 51 reviews
71%
(36)
22%
(11)
6%
(3)
2%
(1)
0%
(0)
P
Pete
Kinda works

Bought this expecting to press it once to control 2 sets of curtains, I’m either missing something or it just doesn’t do it as the set up isn’t clear enough on how to do this, I can only get it to work on one set of curtains instead of 2 sets. The whole set up process could be made easier for all Swithbot items

S
Simon Cheng
Good and easy

Good use but suggest to have more remote options

M
Mitch Hutchinson
Control Scenes

The remote works great with open or closing one set of curtains but if I want it to close two sets of curtains, it can't. I would really like this to control scenes made in the app. Then I would be able to control all the curtains in my room. It would make things a lot easier and more useful.

E
Elisabeth
Very happy

Het is zo gemakkelijk, het ophangen zowel als gebruik.

A
Astrid de Jong
Smart item!

The item is smart, but the installation is not as easy as they say unfortunately. There seems to be a left item and a right one, if you know that the installation is easy as the say with the App.