1. We recommend a distance of 1 meter for left and right and 1.5 meters in front (no limit on top). Insufficient space may affect the vacuum body to return to the charging station.

 2. Make sure there are no obstacles or strong lights in the installation area.

When creating a map for the first time, it is necessary to carry and map a charging station to each floor. Once the map is created, you can use only the Robot Vacuum K10+ for subsequent cleaning.

1. You can wipe the dust with a clean cloth or wet tissue.

2. There is no particular rule about the frequency, but once a month would be fine.

Yes, if you register the Robot Vacuum K10+ in the SwitchBot app, you can operate multiple units.

It is possible to suck up dust about the size of a peanut shell.

If the flooring in your home can handle disinfectant, it is no problem to spray it and wipe it with a SwitchBot Robot Vacuum K10+.

No problem. When there is no cleaning or wiping to be done and the battery is fully charged, the robot vacuum goes to sleep and is safe to use.

1. In the case of automatic, the unit returns once 60, 75, or 90 minutes have elapsed after cleaning and sucks up the debris. Depending on the size of the room, the unit will continue cleaning after garbage collection even if the cleaning is not complete.

2. After the start of cleaning, cleaning will be done for at least 10 minutes, and then garbage will be collected.

3. Garbage collection will not be automatically performed during the "Good Night" period. If cleaning is performed outside of the sleep period, trash collection will be performed first, and then cleaning will begin.

4. Manual trash collection can be performed at any time, regardless of the sleep period.

The recommendation is to replace the dust pack every one to two months.

1. the fall prevention sensor will function if the step is higher than 8 cm, but since it is an electronic detection, there is a certain probability of error. If the device is used in a high place such as an upstairs corridor and there is no physical protection, it is recommended to set up a no-entry area or virtual wall to prevent the device from falling.

2. 8cm or smaller steps may cause the device to fall, but will have little effect on the robot vacuum cleaner itself. We recommend that you set up a virtual wall when cleaning stairs or balconies.