SwitchBot Community

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General Discussion

Everything about SwitchBot is welcome here.
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Annoucements

Official announcements from our team.
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Help and Troubleshooting

Submit with Feedback in the App for a timely response.
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New Posts
  • jose maria ane verde
    a day ago
  • Jennifer McCarty
    4 days ago

    I have a number of different kinds of smart devices assigned to particular rooms in my google home, including switchbots. when I give a specific command for a switchbot, it works fine, but if I give a room level command, such as, turn on all the living room lights, all of the devices in the living room respond, except for the switchbot (even though they are most definitely assigned to that room in Google home). This occurs in every room where I have a switchbot, and all batteries are fine on the switchbots, so this is a program level issue. please tell me how to fix this, or if you are already aware that this is an issue that you are working on currently.
  • Lee TY
    6 days ago

    Hi,there. I'm doubted that even this writings are written on your post :) On the feedback messanger, you guys asked me to upload my firmware info on my app and devices. And I sent you and waited for 4 days(2days if counting business days). Today, I got the message I didnt reply anything. Wow.... A week ago, I firstly post that your device doesn't recognize the basic timer and the things I've been replied are what is your firmware version? and ignoring messages...
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About us

SwitchBot is your simple switch to a smart home. With easy set-up, we help you to create a comfortable home with innovative smart home products.

We believe a smart home should be simple and comfortable. With the mission of making your life simpler in the most accessible way, SwitchBot is dedicated to creating and crafting the most innovative smart home products for you.

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