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For the Product FAQ :

Visit SwitchBot Help Center


Order Related Support:

Website Support: Press "Support" on the bottom left corner

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After-sale Product Issue / Feedback:

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US Business Address:

2035 Sunset Lake Road, Suite B2

19702, Newark, Delaware


CN Business Address:

1-2F, BLD B4, Yintian Industrial Zone

Baoan District, Shenzhen, Guangdong