Having a problem?

1. FAQs

For generic inquiries, please search directly on https://www.switch-bot.com/helparticles. If you find the search result not relevant, kindly try different keywords. 

2. Submit Feedback via our App

If you need further assistance or want to suggest an improvement, please submit "Feedback" in the App. This is the most efficient way to contact our technical support team. For detailed instructions, kindly refer to https://www.switch-bot.com/post/what-can-i-do-when-having-a-problem

3. Send an email 

As an alternative, feel free to contact us at support@wondertechlabs.com.

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About us

SwitchBot is your simple switch to a smart home. With easy set-up, we help you to create a comfortable home with innovative smart home products.

We believe a smart home should be simple and comfortable. With the mission of making your life simpler in the most accessible way, SwitchBot is dedicated to creating and crafting the most innovative smart home products for you.

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