Hi, I'm Jung suk in Korea.
The TV IR remote still doesn't work with Google Home correctly.
Someone of this community mentioned that the problem has been solved,
but only on/off is possible in my case. How can I solve this problem?
Please help me. Thank you.
PS) The TV IR remote works well in SwitchBot App.
But the TV is marked as Switch device icon in Google Home Setup.
Do you have any special skill for changing the device type
when adding the Switchbot Smart Home service in Google Home?
Hi Jung suk,
Thanks for your question.
For now, due to the Google Home side's limitation, a TV will always be recognized ad switch type.
You can use IFTTT to achieve you want. Please refer to this guideline: How to use IFTTT and Google Home service to control SwitchBot devices?
Hope these can help you. Should you have any further query, feel free to contact our support team of just send a message in the App's Feedback section.
Best Regards
Marin
SwitchBot Team
Hi Marin,
I tried, but IFTTT didn't work well with my Google Home unfortunately.
My Google Home is Korean version, and IFTTT don't support Korean.
Then my google home doesn't recognize English command well.
Anyway, Thank you very much for your fast response. I'll try many ways.
Best Regards
Jung suk Kang
Dear Jung suk,
Thanks for reply back.
We are sorry that this cannot meet your need in the end. Sounds like the issue is regarding IFTTT and Google Home's language support.
We highly suggest you ask the IFTTT team and Google team for help.
Hope you can achieve what you want. Should you have any further question about SwitchBots, feel free to let us know. We will be more than happy to help.
Best Regards
Marin
SwitchBot Team