I installed the switchbot app on my tablet and opened it. The scanned list shows the switchbots that are present, but i cannot operate them, with the message "unable to connect with the device, please get closer". When i try to go into the settings, the app attempts to communicate with the switchbot, but after a few seconds the message just says "error".
I have the same app installed on my smartphone, and the app works just fine. Is the error due to the fact that i already connected my smartphone app with the switchbots?