Brodie30
Dec 30, 2018

Password won't reset

1 comment

I set a password to my new switchbot, yet when I try to edit the settings I get "Password Error". I'm positive I'm putting in the correct password, but figuring it was a bug, I attempted to reset the bot via long press within the unit. It says to wait for a "breathe" but all I get is a flash

 

The bot disappears from the home, but I have to remove/return the battery to get it to return. It resets the name I gave it, but is still password locked. has anyone successfully reset the device or its password. I'm thinking of returning it all outright. Not ready for prime time

yourconnery
Jan 7

Hi, long press is for firmware upgrade. Please have a short press the button and it will reset the password. Thanks.

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