Chris Bee
Feb 7, 2018

Order tracking

2 comments

Hi there. I see that my order has been expedited with DHL/FedEX to the UK. Will it be possible to track this order in the UK so I have some idea (day/time) when it will be delivered? Many thanks.

support
Feb 17, 2018

Hi Chris,

 

Once the package is picked up and shipping party provides the tracking info, we send out a reminding email including the tracking link, where you should be able to see the shipping progress.

 

In your case, we will contact the shipping party seperately and comes back to you ASAP.

 

Cheers,

SwitchBot Support

Chris Bee
Feb 17, 2018

Thanks very much. The items arrived on time as promised and it was possible to track the package all the way. Thanks for the good customer service.

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