Dwight Stone
Oct 18

Move closer

1 comment

When I try to check the firmware of the Hub it says error please move closer also when I try to use the smart bot it says error please move closer My Hub will turn on and off the TV fine but when I check for firmware updates and other settings it says error please move closer

support
Oct 21

Hi Dwight,

 

I am sorry for the troubles you met in using our products.

 

Regarding the issue you met, please report this issue via Feedback directly in the SwitchBot App so that our tech team could handle it directly. Details incl. screenshots would be helpful.

-------

Regards,

Rei

SwitchBot Customer Happiness

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