julintim
Feb 20

Low Battery

5 comments

A number of my new bots are showing low battery in the app. Is the fix for this bug on the way soon?

support
Feb 22

Hi Tim,

 

We hope you are doing great.

 

1. We suggest you try to control the Bot and see if the arm moves or not. If the arm moves as expected, the battery is not dried out yet.

2. We keep tuning the App and hardware firmware for better accurate battery life detection.

 

If you find the Bot arm does not move as expected, please try again with a new battery.

If you find the Bot arm moves as expected, feel free to report it in the App's Feedback.

 

Cheers,

SwitchBot Support Team

julintim
Feb 22

All the arms move as expected.

yourconnery
Feb 24

Could you let us know the bot's firmware version and App's version? You can submit via the App's feedback. Thanks.

julintim
Feb 25

Firmware is 4.4 and App is 4.5.2.0222.

julintim
Feb 25

Firmware is 4.4 and App is 4.5.2.0222.

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