Mounir Ariss
Nov 28, 2017

Link with Alexa

1 comment

Hi,

 

I installed a switch bot and a hub and they work perfectly from the app. I enabled the Alexa skill and Alexa is unable to detect the switch bot.

 

When I ask Alexa, ask switch bot to list my device, the answer I get is:

 

“You dont have any uploaded device now. please try to upload one witt your switch bot app”

 

Has anyone encoutered this error?

support
Dec 11, 2017

Hi Mounir,

 

Sorry for the delay. Hope you are doing great.

 

It sounds like a set-up issue for me. In case you are still with the issue, follow our video instruction below step by step, and set up IFTTT and Amazon Alexa.

https://www.youtube.com/watch?v=U92NYYH5TfQ

 

If there is any further query, feel free to drop an email to us at support@wondertechlabs.com

 

Basic Info List:

Mobile Device Model: e.g. iPhone 6 plus

Mobile Device System: e.g. iOS 11.1.2

SwitchBot APP Version: e.g. 2.4.1

SwitchBot Firmware Version: e.g. V4.2

SwitchBot Account Email: e.g. support@wondertechlabs.com

(We suggest you do not post your email address info in our public community here.)

Issue Description: xxx

Screenshot: (if applicable)

 

Cheers,

Lin

Support Team

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