Christian H.
Feb 5, 2018

IFTT: No Options avail., Alexa Smarthome: No devices found

1 comment

Hello! I got the little crazy devices for testing purposes today (I have a nearly fully homeseer automated house and I'm working in house automatisation solutions - so I'm researching for my customers and bought 2 white, 2 black, and 2 bridges).

I'm enthusiastic about the simplicity of adding it together (2 Bots, 1 Bridge with Internet => very easy)!

 

But now I'd like to have problems with the Alexa Smarthome skill (No Devices found)

and the IFTT (No Options found)!

 

Do you have any suggestions?

 

Thank you!

Kind regards,

Christian

 

support
Feb 7, 2018

Hi Christian,

 

Could you try to follow below video instruction and set them up step by step? Looks like some steps were missed.

 

https://www.youtube.com/watch?v=U92NYYH5TfQ

 

SwitchBot supports both custom skill and smart skill in Alexa.

 

Should you have any further problem, reach us at support@wondertechlabs.com with below info:

 

Basic Info List:

Mobile Device Model: e.g. iPhone 6 plus

Mobile Device System: e.g. iOS 11.1.2

SwitchBot APP Version: e.g. 2.4.1

SwitchBot Firmware Version: e.g. V4.2

SwitchBot Account Email: e.g. support@wondertechlabs.com

(We suggest you do not post your email address info in our public community here.)

Issue Description: xxx

Screenshot: (if applicable)

 

Cheers,

SwitchBot Support

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