Was working until it tried to update firmware. Now it doesn't even light up. Have another hub that updated and works fine. When I go through the process, after turning from Auto to on it displays a white rectangle box with a blue dot with three dots in it. The bottom says start adding and it freezes there. Bluetooth is on, 2.4 network, and location premission given. Tried cord for working hub and no change. Cleared cache. Finally after freezing it adds a box to the home page with all my hubs and meters That say hub bootloader EC and if I click it it it says unable to connect, move closer. I pressed the reset button on the hub for about ten seconds while in the on position. Help.
4 days ago
I have a number of different kinds of smart devices assigned to particular rooms in my google home, including switchbots. when I give a specific command for a switchbot, it works fine, but if I give a room level command, such as, turn on all the living room lights, all of the devices in the living room respond, except for the switchbot (even though they are most definitely assigned to that room in Google home). This occurs in every room where I have a switchbot, and all batteries are fine on the switchbots, so this is a program level issue. please tell me how to fix this, or if you are already aware that this is an issue that you are working on currently.