I'm using the SwitchBot Hub Plus, what is the newest firmware version of it? Thanks!
(It would be great if I can see the latest version number in App)
susan.mn049
13 hours ago
Discussion
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Hi David, the latest firmware version for Hub Plus is 2.0-1.7 :)
Thanks! So my problem is that I can’t upgrade the firmware, when I checked the firmware version, it shows V1.6-1.4, and I didn’t find any place that display newer version for updating. I’m using the latest version IOS app v3.1.1. Hub Bluetooth is turned on while I checking the update.
@David Oxford No worry, the V1.6-1.4 is the latest firmware for you. We have a beta version 2.0-1.7 available for users who bought our thermometer & hygrometer, otherwise the meter cannot work. We will release a stable version to all users after the beta test is done.
@support I’m having the same issue but my Hub Plus is stuck on V1.1-1.1
How can I force an update to the latest version?!
2.0-1.7 is a beta version and not released to all the users yet.
@yourconnery thanks. What about V1.6-1.4?
Also, any idea why my Hub Plus Wi-Fi MAC address is reported as ff:ff:ff:ff:ff:ff?
@Squuiid Hi, old friend, how are you?
Some users who bought our thermometer & hygrometer can upgrade to a higher version to get the new product support, otherwise these new products cannot work with the old hub plus. It's also a beta version for some users and all of you will be upgraded to a release version later.
@Squuiid the ff:ff:ff:ff:ff:ff is an App's bug and we will fix it. No worry, it's just a display issue. :)
Hello i can not update the latest beta to use my switchbox hub plus thermometer how can i overcome the problem?
Hi, sorry to know that, could you give us the screenshots or a video via the left side 'Feedback' in the App? We can address the issue faster from there. Thanks.
the problem is that if i press FIRMWARE UPGRADE ben it does not load and it ends up putting me wrong!!! I tried again and again without résult!!
@véro Bruno Hi, could you report this issue via the App's left side 'Feedback'. Our support team will solve from there. Thanks.
@yourconnery