Jan 18, 2018

Shipping to UK Paused


Hi there, sorry to inform that we have paused the shipping to UK right now for issues in all shipping channels in the past weeks.


1) Our team has been following up closely, and will inform you once the shipping experience is acceptable again.

2) In the meanwhile, we are seeking for local distributors.


Your experience and satisfaction is always our first priority.




Sharell williams
Jan 8

Have the same problem

Jan 10

Hi Sharell,


I guess you were talking about our Amazon UK store.


Now we have addressed a technical issue with Amazon team, and you can place the order there.


You are also welcome to place an order directly on our web store here by clicking "Buy Now" on the right top corner.




SwitchBot Customer Happiness

Richard Follows
Feb 11

@support if we bought direct with you and not via Amazon do you include custom charges?

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