Customer Reviews

Based on 12 reviews
83%
(10)
17%
(2)
0%
(0)
0%
(0)
0%
(0)
s
simone natoli
Great color bulb

The bulbs are great and work well. The thing that makes me happiest is the support that switchbot offers to its customers. Always present and caring. Keep it up, good

S
Simon Cheng
Good mood and nice color

I like it and it makes my room more colorful, it is good responsive on switchbot app and different senses actions

M
Markus Tanskanen
Perfect lights

First had some problems of connecting the bulbs but after buying new router bulbs started to work just fine. Happy with the product and they work perfectly with switchbot door sensor and turn on right away when coming home or off when I leave. Five stars!

J
Jude Fakhoury
I love it

I’m really enjoying the smart bulb and it’s been a great addition to my home. The only piece of feedback I can give at this time would be: it would be great if I could choose the color of the light when setting up an automation or schedule instead of just on or off or brightness adjustment.

n
nick sayer
Amazing product

Awesome bulbs only issue is cannot switch on manually if using sensors

Terms and Conditions

Items directly purchased from www.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3.If your product is unopened you are eligible for a return or refund.

Other notes:

1.If your product is not faulty and you have already opened your device, we do not offer refund or exchange.

2.Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3.If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4.Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5.For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

Return and Refund Procedure

1.If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.

*Order ID

*A description of the reason for your return

* A video/image that explains the issue

2.We will confirm if the package is unopened or not, and will supply a return address to customer.

3.Customer will then send back the package and device.

4.Customer must then provide a tracking number for their delivery.

5.Our processing centre will confirm there are no issues with the return.6.Refund will be processed.

Note: The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet.

Note:Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com.

Question: 
How many lumens?
Answer: 

800lms :)

Question: 
Can i use it without wifi?
Answer: 

You can use it via Bluetooth :)

Question: 
Can you tell me more about using dc as a power source? does this mean it will work in an rv with low voltage/ 12v power requirement?
Answer: 
Unfortunately, using this Color Bulb for RV is not suggested. SwitchBot Color Bulb is recommended for house use.

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warranty
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Customer Reviews

Based on 12 reviews
83%
(10)
17%
(2)
0%
(0)
0%
(0)
0%
(0)
s
simone natoli
Great color bulb

The bulbs are great and work well. The thing that makes me happiest is the support that switchbot offers to its customers. Always present and caring. Keep it up, good

S
Simon Cheng
Good mood and nice color

I like it and it makes my room more colorful, it is good responsive on switchbot app and different senses actions

M
Markus Tanskanen
Perfect lights

First had some problems of connecting the bulbs but after buying new router bulbs started to work just fine. Happy with the product and they work perfectly with switchbot door sensor and turn on right away when coming home or off when I leave. Five stars!

J
Jude Fakhoury
I love it

I’m really enjoying the smart bulb and it’s been a great addition to my home. The only piece of feedback I can give at this time would be: it would be great if I could choose the color of the light when setting up an automation or schedule instead of just on or off or brightness adjustment.

n
nick sayer
Amazing product

Awesome bulbs only issue is cannot switch on manually if using sensors