Equipped with a rechargeable battery, SwitchBot Curtain features a built-in battery that can be used for 8 months

Once the Solar Panel plugged in the SwitchBot Curtain, you will never have to recharge again

Offer SwitchBot App control for iOS and Android, open and close the curtain at your fingertip

Charger for SwitchBot Curtain - works with U/Rod/I SwitchBot Curtain models

Customer Reviews

Based on 4 reviews
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Works as intended

I was skeptical at first, but the SwitchBot solar panel and curtain bot worked exactly as advertised! It’s been about 3 weeks since I got it installed and its working perfectly. Great for a window too high up to reach. I haven't messed with the scheduling but I am sure it works just as well.

D
David Lewis II

Solar Panel Combo

A
Anonymous
Excellent bot but faulty sticker

I really love the curtain bot and solar panel. They work well and move my curtains smoothly. The solar panel charges about 10% battery every day. So it's enough to keep the bot alive.
The only problem I have is with the velcro sticker on the back of the solar panel. I have ti attach the panel to the curtain because my rod is high. The sticker sticks well to my curtain. BUT it doesn't stick to the given velcro strip! I got my own velcro to fix this issue.

E
Emmanuel L.
Good well thought out product

Disappointed by the velcro scratches which do not hold and peel off after a few days despite having cleaned the support and followed the recommendations. Two of the 4x solar panels are peeling off. Besides that, the panel plays its role well and recharges the battery. I am still at 100% charge after 20 days for two Curtains, and the other two are at 99% and 98% (but they are in the north and not exposed to the sun for long) The product itself is a success for the moment. Perhaps think of a support system that allows the panel to be hung without velcro with uprights that would descend on each side of the curtain and allow the curtain to be hung or suspended a little lower below in the extension of the curtain.

Terms and Conditions

Items directly purchased from www.switch-bot.com can be returned in 30-days for a full refund or exchanged under the following circumstances:

1. Missing, Damaged, or Wrong Items.

Please inspect your order as soon as you receive it. We always do our best to deliver your order in an efficient manner and strive to make sure your orders are complete and undamaged. If in the unlikely event your order is missing, incorrect, or damaged, please contact us immediately.

2. Malfunction or Serious Product Quality Issues.

Please read the Manual first before you set up and use your product. In the meantime, you can refer to the FAQ page of our official website or ask for assistance via “Feedback” via the SwitchBot App. If you have encountered malfunction or product quality issues that affect the use of your product, please contact us within 30 days of receipt of shipment.

3.If your product is unopened you are eligible for a return or refund.

Other notes:

1.If your product is not faulty and you have already opened your device, we do not offer refund or exchange.

2.Any item that is damaged through customer misuse or missing parts due to customer tampering cannot be returned or refunded.

3.If customers choose the wrong rail model subjectively, we will not provide any return or exchange service after this 30-day period has expired.

4.Before returning an item, please make sure that you contact our returns team at support@wondertechlabs.com,this helps us to make sure your return is received in a safe and timely manner. Should you fail to notify us of a return being made,SwitchBot will not be held accountable for loss of stock and/or losses incurred due to negligence when in transit.

5.For non-quality-related warranty claims,the buyer will be responsible for all shipping costs.

Return and Refund Procedure

1.If you are looking to apply for a return or refund,please email the following information to support@wondertechlabs.com, we will send a confirmation email to you within 3 business days of your request.

*Order ID

*A description of the reason for your return

* A video/image that explains the issue

2.We will confirm if the package is unopened or not, and will supply a return address to customer.

3.Customer will then send back the package and device.

4.Customer must then provide a tracking number for their delivery.

5.Our processing centre will confirm there are no issues with the return.6.Refund will be processed.

Note: The time it takes for products to be sent back to our warehouse varies and may take up to as long as 1 month. Our warehouse accepts returns every two weeks . If you find that your return has not been processed according to your expectations, we would ask that you please wait patiently; (our warehouse is located in three places: the United States, United Kingdom and Europe), and we will deal with your return as fast as we can.

The following content should help solve some frequently asked questions regarding our refund policy.

How can I cancel my order?

You can cancel your order within 12 hours of order placement, if your order has been submitted for more than 12 hours it cannot be canceled unless it hasn't been shipped out yet.

Note:Please allow us 24 hours to fully process orders, if you do not receive a tracking number in more than 72 hours please contact us at support@wondertechlabs.com.

Question: 

How to install SwitchBot curtain?
Answer: 

U Rail Installation Video Guide

U Rail Setup Guide

How to stick Solar Panel on your curtain Video Guide

Question: 

How to set up SwitchBot Meter?
Answer: 

SwitchBot Meter Setup Video guide

Question: 

How to set up SwitchBot Bot?
Answer: 

SwitchBot Bot Turn ON/OFF Video

SwitchBot Bot Setup Guide

Question: 

How to set up SwitchBot Hub Mini?
Answer: 

Hub Mini Setup Guide

Question: 

How to set up SwitchBot Smart Humidifier?
Answer: 

SwitchBot Smart Humidifier Setup Guide

Question: 

How to set up SwitchBot with Alexa, Google Assistant, Siri, IFTTT?
Answer: 

Setup Guide

 

 

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warranty
Customer Support

Customer Reviews

Based on 4 reviews
50%
(2)
50%
(2)
0%
(0)
0%
(0)
0%
(0)
C
CC
Works as intended

I was skeptical at first, but the SwitchBot solar panel and curtain bot worked exactly as advertised! It’s been about 3 weeks since I got it installed and its working perfectly. Great for a window too high up to reach. I haven't messed with the scheduling but I am sure it works just as well.

D
David Lewis II

Solar Panel Combo

A
Anonymous
Excellent bot but faulty sticker

I really love the curtain bot and solar panel. They work well and move my curtains smoothly. The solar panel charges about 10% battery every day. So it's enough to keep the bot alive.
The only problem I have is with the velcro sticker on the back of the solar panel. I have ti attach the panel to the curtain because my rod is high. The sticker sticks well to my curtain. BUT it doesn't stick to the given velcro strip! I got my own velcro to fix this issue.

E
Emmanuel L.
Good well thought out product

Disappointed by the velcro scratches which do not hold and peel off after a few days despite having cleaned the support and followed the recommendations. Two of the 4x solar panels are peeling off. Besides that, the panel plays its role well and recharges the battery. I am still at 100% charge after 20 days for two Curtains, and the other two are at 99% and 98% (but they are in the north and not exposed to the sun for long) The product itself is a success for the moment. Perhaps think of a support system that allows the panel to be hung without velcro with uprights that would descend on each side of the curtain and allow the curtain to be hung or suspended a little lower below in the extension of the curtain.